Privacy policy

1.Definition of personal information

Personal information is information about an individual that can identify the individual, such as name, date of birth, address, telephone number, and email address. In addition, information that can be combined to identify an individual will be treated as personal information.

2.Purpose of collecting personal information

The purpose of using personal information regarding our services is as follows.

  • Service communications and notices
  • Providing information from our company (including advertisements)
  • Request for responses to customer opinions and impression

3.Use and provision of personal information

 Personal information will be used within the scope of the purposes stated above.

In addition, as a general rule, we do not provide personal information to outside third parties, but in such cases we will only do so with the consent of the individual. If you would like to disclose, correct, or delete personal information that you have registered through the site, please contact us by email.

If you wish to disclose, correct, or delete other information, please contact us via email at the contact email address below. We will inform you about the disclosure, correction, and deletion procedures.
Please note that we may not be able to respond to your request if we are unable to sufficiently confirm your identity, or if there is a problem with our business.

4.outsourcing

When we outsource the processing of personal information to an external party, we may entrust personal information to an external party. When outsourcing processing, we will select a subcontractor on the condition that they have ensured a sufficient level of personal information protection, and will do so after signing a non-disclosure agreement.

5.Management of personal information

We strive to continuously take necessary technical and organizational safety measures to protect against risks such as unauthorized access to personal information or loss, destruction, falsification, and leakage of personal information.

6.Inquiries etc

For inquiries regarding this matter, please contact us below.

ArcCells Co., Ltd. First Class Architect Office Personal Information Protection Officer Hiroyuki Nishioka nishioka@arccells.jp